Return & Exchange PolicyYour satisfaction is our first concern, so you’re not satisfied with your purchase for any reason, you can return any unused item in its original new condition within 14 days from the date of shipment for a refund or exchange. Merchandise must not have been worn, washed, or altered in any way and must include all originally attached hangtags. We offer Free Returns and Exchanges within the United States when you use our prepaid return shipping label. Alenah Couture is not responsible for any return packages that are lost or damaged. Returns and exchanges generally take 7 business days to complete once received. Please keep in mind that it may take an additional 7 business days for your refund to be posted to your credit card account. Once a return as been processed, you will receive a confirmation email.Please note that if there is any damage to your purchase you must notify us by e-mailing info@alenahcouture.com within 24 hours after receipt of the merchandise.
ShippingWe offer Free Standard Shipping for all orders (no minimum) within the United States. Most items ship within 3 business days. Your purchase is considered received by you when delivered to the address specified by you. We have no control over and bear no responsibility regarding who actually accepts the package (your purchase) at the address specified by you.
Typographical ErrorsWe make every effort to ensure that the prices listed on our website are accurate. However in the event an item is shown with an incorrect price, we reserve the right to refuse or cancel any orders placed for the incorrect price even if the order has been confirmed by receipt and your credit card charged. Please note that color and size of items may appear differently since every computer monitor is set differently. Please note that all items are subject to prior sale. We reserve the right to refuse or cancel any orders placed for an item that has been sold or is no longer available.
CopyrightsAll content, text, graphics, code included in this site as well as works licensed to Alenah Couture Inc. are copyrighted as a collective work under the United States and other copyright laws, and is the property of Alenah Couture Inc. and are registered trademarks of Ideal Brand Marketing.
Limitation of LiabilityAlenah Couture Inc., Inc shall not be liable for any special or consequential damages that result from the use of, inability to use, the materials on this site or the performance of the products, even if Alenah Couture Inc., Inc. has been advised of the possibility of such damages. Applicable law may not allow the above limitations or exclusions so this may not apply to you.
IndemnificationYou agree to indemnify, defend, and hold harmless Alenah Couture, Inc, it’s officers, directors, employees, agents, licensors, and service suppliers from and against all losses, expenses, damages, and costs, including reasonable attorney’s fees, resulting from any violation of these terms and conditions or any activity related to your account by you or any other person accessing the site using your Internet account.